IF YOU PAID A DEPOSIT
If you have paid a deposit, then we will deduct the loss/damages amount from the deposit.
If damages exceeds the deposit (or no deposit) we will send an invoice.
Please pay this within 7 days to avoid additional rental costs (we give you a 7 day pass, but if payment is late, the additional rental charges become due and payable from the day we get the system back.)
If you haven't paid a deposit, please include a check with the return for the amount of the damages, or request an invoice be sent for the declared damages and pay it before the gear gets back to us to lock in your 50% savings.
Loss or Damage Policy
Glue or Make Up Residue on Microphone Elements
We understand that most of our mics are used on or around the face and will get makeup and/or tape on them, but if you dirty up a mic please return it to it's original state - which should be relatively clean.
Please clean off any glue, tape or make-up residue before shipping the microphones back to us.
Sweaty Transmitter Waist Belts
Please launder any Transmitter Waist Belts before shipping them back to us.
Simple really - you break it or lose it. You pay for it.
That being said, if you tell us about the missing parts or damages, and we will charge you half the replacement cost - not the full price. If we find the loss or damage - it is full price.
We send a list of the replacement costs for most of the parts included with your rental. Or you can download it here (well soon you can)
Longer rental periods, more channels, microphone and antenna upgrades - all available